We believe that operational frontlines, also known as “gemba” in Japanese, are essential for both business and our daily lives. 
By concentrating our attention on the "gemba" –  the place where value is created and problems must be addressed –Panasonic Connect provides solutions and services for governments, municipalities, and social infrastructure using technologies such as biometric authentication, digital IDs, and AI image analysis, with the aim of creating a society where people can live safely and in harmony. We are committed to providing solutions that meet the diverse needs of our customers' frontlines.

We contribute to the creation of a safe and secure society by making full use of security systems that make use of sensing technology, as well as cutting-edge and robust hardware such as displays and tablet terminals. We contribute to improving the accuracy and efficiency of police work (such as traffic safety) by utilizing our own advanced technologies and ICT. On roadways, we provide solutions that help to ensure safety and convenience for users, such as road management to ensure safety in normal times and during disasters, and traffic demand management to ensure comfort using ITS (Intelligent Transport Systems: advanced road traffic systems), etc., as well as ETC (Electronic Toll Collection) systems for toll roads. Panasonic Connect also supports society with a wide range of solutions, including projection mapping and signage solutions that enhance the value of nighttime sightseeing in cities, and systems related to local disaster prevention and local information.

We provide services at various locations in stations and airports with the aim of creating a new stress-free passenger experience through facial recognition technology. We also provide integrated monitoring to quickly collect, judge and respond to information occurring at multiple locations. Furthermore, we provide AI sensing to support sites where the shortage of manpower is unavoidable but the quality of service cannot be lowered. We also have vast experience in public institutions with digital signage solutions that effectively convey the appeal of tourist resources. We support the safety, security and comfort of daily life by providing safety measures at stations, along train lines and at airports, and by streamlining operations. We work closely with the frontlines of the infrastructure that supports people’s daily lives, and we use technologies such as biometric authentication and AI sensing to visualize the issues faced by our customers and promote DX at their sites.

In Japan, where the birthrate is declining and the population is aging, and natural disasters caused by global warming and other factors are increasing year by year, maintaining the functionality of social infrastructure is a major issue in recent years. Against a backdrop of social importance and a shortage of manpower, robust and DX-based maintenance management is becoming increasingly important for power plants, LNG terminals, electricity and gas supply networks, telecommunications infrastructure lines, and other such vital facilities. We are helping to support important sites across Japan with sensing technologies such as biometric authentication and AI imaging. In addition, in order to support the “online qualification verification” that is part of the DX movement of government administration accompanying the spread of My Number ID cards by central government ministries, Panasonic Connect has developed a My Number-compatible facial recognition terminal that is easy for anyone to use, using the know-how we have cultivated over many years in home appliances and payment terminals, and it is being used by many major medical institutions today. In addition, Panasonic Connect supports various social infrastructure facilities with its unique technologies, such as communication-related equipment and the TOUGHBOOK rugged PCs.